Restorative Care Pathway

Bayside Mobile Physio provides in-home physiotherapy for older adults funded under Support at Home across Greater Sydney. No clinic visits required — our experienced physiotherapists come to you to support …

Just Left Hospital and Not Bouncing Back? Ask About the Restorative Care Pathway

A hospital stay changes things. Your parent comes home a little unsteadier on their feet, a little more hesitant on the stairs, and the recovery seems slower than anyone expected. Most families don’t know there’s a specific funding stream built for exactly this moment.

What Is the Restorative Care Pathway?

The Restorative Care Pathway is part of the Australian Government’s Support at Home program. It replaced the old Short-Term Restorative Care Programme in November 2025. It provides up to 16 weeks of intensive, goal-directed support after a hospital stay, a fall, or a sudden change in health. It sits on top of any regular Support at Home services your parent already receives, with its own dedicated funding, separate from the regular quarterly budget.

Each episode provides around $6,000 in funding. If your parent’s needs call for more intensive support, a Support Plan Review can unlock a further $6,000, bringing a single episode to up to $12,000. Up to two episodes are available in a 12-month period, with a mandatory three-month gap required between them.

Who It’s For

The pathway suits people who want to rebuild function and stay independent at home, rather than move straight into a higher, ongoing level of care. It’s built for short-term, intensive recovery, not long-term support.

It isn’t available if your parent is on the End-of-Life Pathway, already in permanent residential care, receiving transition care, or has had two episodes without the required three-month gap between them.

What’s Included

Physiotherapy is a core part of the pathway, focused on rebuilding strength, balance, and mobility, and reducing fall risk. Depending on the goals set with your care team, the pathway can also include occupational therapy, exercise physiology, dietetics, and nursing. Clinical services like physiotherapy are fully government-funded, with no out-of-pocket cost to your parent.

How It’s Different From the Regular Support at Home Budget

Support at Home already includes an ongoing quarterly budget for services like physiotherapy. The Restorative Care Pathway is different. It’s a separate, time-limited funding stream, built specifically for recovery after a health event, not for ongoing maintenance. Using it doesn’t reduce your parent’s regular budget.

How to Ask for It

This is the part most families miss. The Restorative Care Pathway isn’t always raised automatically. If your parent has recently been in hospital, had a fall, or had a sudden decline in function, ask their My Aged Care assessor or existing provider directly: “Is my parent eligible for the Restorative Care Pathway?” If they already have a care manager, ask them to check eligibility and make the referral before defaulting to a lower level of ongoing support.

Where Bayside Mobile Physio Fits In

We deliver the physiotherapy component of the Restorative Care Pathway in the client’s own home, anywhere across Greater Sydney. That means no travel, no waiting rooms, and a program built around the goals set with your parent’s care team. For the broader picture of how we support older clients day to day, see our aged care physiotherapy services.

Frequently Asked Questions

How much funding does the Restorative Care Pathway provide?
Each episode provides around $6,000 in funding. If more intensive support is needed, a Support Plan Review can unlock a further $6,000, bringing a single episode to up to $12,000.

How long does the Restorative Care Pathway last?
Each episode runs for up to 16 weeks.

Is physiotherapy fully covered under the Restorative Care Pathway?
Yes. Clinical services including physiotherapy are fully government-funded under the Restorative Care Pathway, with no out-of-pocket cost.

How many times can I access the Restorative Care Pathway?
You can access up to two episodes in a 12-month period, with a mandatory three-month gap required between them.

Who is eligible for the Restorative Care Pathway?
Eligibility is confirmed through an aged care assessment, which considers whether you can keep living at home without ongoing Support at Home services, are likely to benefit from short-term clinical support, and are motivated to work toward independence goals. It is not available if you are on the End-of-Life Pathway, already had two episodes without the required gap, are receiving transition care, or are living in permanent residential aged care.

If you’re navigating this for a parent right now, call us on 0468 079 075, book online, or make a referral to talk through what physiotherapy under the pathway looks like for your family.

Service FAQs

One-on-one treatment

  •     No travel hassle

  •     No waiting room times

  •     Patients are often more comfortable in their own home environment

  •     Appointments scheduled to suit your desired times and needs

  •     Competitive pricing

  •     Utilisation of equipment within your home.

Private patients — No referral required.


DVA cardholders — Yes, a referral is required from your GP or specialist prior to commencing treatment.


NDIS participants — No referral required. Contact us directly to get started.

We cover a large portion of Sydney including Bayside, Inner West, Georges River, Sutherland Shire, Canterbury-Bankstown, Eastern Suburbs, Parramatta, Liverpool, Campbelltown, Blacktown, Penrith and more. Call us on 0468 079 075 to find out if we service your area.

Call us on 0468 079 075.

Alternatively, email [email protected] or book online via our website

Bayside Mobile Physio have all the equipment needed to treat our patients comprehensively .

Light, comfortable clothing such as shirt and shorts are fine.

During an initial consultation, a thorough history will be taken. Your main concerns will be identified and assessed.  Your condition will be explained clearly to you and then treated appropriately.  Treatment will vary depending on your condition but may consist of:

  •     Manual (hands on) therapy

  •     Massage therapy

  •     Hot/Cold therapy

  •     Exercise therapy

  •     Education

  •     Review any functional difficulties at home or at work with modifications as required

Option 1 – Private clients

Payment is arranged after your appointment. We will contact you to process payment

Option 2 – Support at Home & Aged Care Clients

If your services are funded through Support At Home Program, payment is managed directly with your provider.

Self-funded clients are required to pay within 14 days of receiving their invoice.

Option 3 – For NDIS Clients

  • Plan-managed: Payment is processed by your plan manager after each session.

  • Self-managed: You will receive an invoice to pay within 14 days.

 Here’s how payment works depending on your funding type:

Private clients — Payment is arranged after your appointment.

Support at Home (aged care) — Payment is managed directly with your aged care provider. No out-of-pocket cost for eligible clients.

NDIS — Plan-managed participants have invoices sent directly to their plan manager. Self-managed participants receive an invoice to process through the NDIS portal.

DVA — A referral from your GP is required prior to your first appointment. Payment is claimed directly through DVA.

That depends on your level of cover and extras. Contact your health insurer for more information.

No. You will need to pay the full appointment fee after your session. We will provide you with a receipt containing all the relevant details so you can submit your claim to your health fund online or via your local health fund office.

Appointments must be cancelled at least 24 hours or more prior to your appointment time, and also within our listed office hours.

 

Appointments cancelled less than 24 hours prior to the appointment time, or failure to be present at the treatment site at the time of the scheduled appointment, will be charged the full treatment cost.

 

Cancellations for NDIS appointments will be charged as per governing bodies and policies.

Please contact us for our full terms and conditions.

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