Privacy Policy – Bayside Mobile Physio
Effective Date: 19/12/2025
At Bayside Mobile Physio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, services, or submit forms.
1. Information We Collect We may collect the following information: Name, phone number, and email address Health information relevant to your physiotherapy treatment Service type requested (e.g., NDIS, aged care, pain management) Location/suburb for home visits Information collected via cookies or analytics tools on our website
2. How We Use Your Information We use your information to: Schedule and provide physiotherapy services Contact you about your appointments or inquiries Process payments, if applicable Improve our website and services Comply with legal and regulatory requirements
3. Sharing Your Information We do not sell or rent your personal information. We may share your data: With our staff or contractors to provide physiotherapy services With third-party service providers that help manage bookings, communications, or payments If required by law or to protect legal rights
4. Data Storage & Security All personal information is stored securely using Cliniko We implement reasonable technical and organizational measures to protect your data from unauthorized access.
5. Your Rights You have the right to: Access the personal information we hold about you Request corrections to your data Request deletion of your information, where legally permissible To exercise these rights, contact us at: Email: Info@baysidemobilephysio Phone: 0466 680 233
6. Cookies & Tracking Our website may use cookies and analytics tools to improve user experience. You can disable cookies in your browser settings, but some features may not function correctly.
7. Consent By submitting a form or booking our services, you consent to the collection and use of your personal information in accordance with this Privacy Policy. “By submitting this form, you agree to our Privacy Policy.”
8. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Bayside Mobile Physio P: 0466 680 233 E: [email protected]