Support at Home Physiotherapy Sydney

Bayside Mobile Physio provides in-home physiotherapy for older adults funded under Support at Home across Greater Sydney. No clinic visits required — our experienced physiotherapists come to you to support …

In-home aged care physiotherapy

Support at Home physiotherapy in Sydney, delivered in the comfort of your own home.

Bayside Mobile Physio provides home visit physiotherapy for older Australians receiving Support at Home funding, including people who previously received a Home Care Package.

We help improve mobility, strength, balance and independence. Approved physiotherapy is a clinical support with no participant contribution, subject to available funding and provider authorisation.

We work with registered aged care providers to coordinate referrals, appointments, clinical reporting and direct provider invoicing.

Referrals welcome from care partners, aged care providers, clients and families. Appointment availability depends on location, clinician capacity and provider approval.

How Does Support at Home Physiotherapy Work?

Support at Home is the Australian Government’s in-home aged care program. It replaced the Home Care Packages Program and Short-Term Restorative Care Programme on 1 November 2025. The Commonwealth Home Support Programme (CHSP) is a separate program.

Under Support at Home, eligible older Australians receive an assessed budget to access approved services. Your registered provider coordinates your care and confirms how physiotherapy fits within your support plan.

For clients and families

Ask your care partner about adding physiotherapy to your support plan. You can request Bayside Mobile Physio as your preferred physiotherapy provider.

For care partners and providers

Send us a referral with the client’s goals, location and approved appointment arrangements. We coordinate scheduling and provide clinical updates as required.

Looking for general home physiotherapy for older adults? Visit our aged care physiotherapy Sydney service page.

Support at Home Physiotherapy Funding and Fees

No participant contribution for clinical physiotherapy: Under Support at Home, physiotherapy is a clinical support. The participant contribution rate for clinical supports is 0%. The service still needs to be approved and funded through the participant’s Support at Home arrangements.

Your registered provider confirms your available budget, the services in your care plan and the price charged under its arrangements. Bayside Mobile Physio invoices the provider directly in accordance with the agreed referral and service arrangements.

For a more detailed explanation, see our article on physiotherapy under Support at Home or visit the Australian Government’s Support at Home costs and contributions information.

Physiotherapy Services Available at Home

Our physiotherapists assess functional needs and develop practical treatment plans that support daily living and independence.

  • Mobility, walking and transfer assessments
  • Strength and reconditioning programs
  • Falls prevention and balance training
  • Pain management and movement therapy
  • Rehabilitation after hospitalisation or illness
  • Support for arthritis and neurological conditions
  • Walking aid and equipment recommendations
  • Functional assessments and clinical reports
  • Home exercise programs and carer education
  • Care plan reviews and progress updates

How to Refer a Client for Support at Home Physiotherapy

We aim to make referrals straightforward for registered providers, care partners and families.

1

Submit a referral

Complete our online physiotherapy referral form with the client’s details, suburb, goals, relevant risks and provider contact information.

2

Confirm provider approval

We liaise with the registered provider to confirm service approval, funding arrangements, appointment duration and any reporting requirements before commencing treatment.

3

Arrange the home visit

Once authorised, we contact the client or nominated representative to schedule the initial assessment. We provide the agreed clinical documentation and invoice the provider directly.

For Support at Home Providers and Care Partners

Bayside Mobile Physio supports registered aged care providers across Sydney with home-based physiotherapy and coordinated clinical communication.

Responsive referral coordination

Our administration team reviews referrals promptly, checks service coverage and confirms the next steps with your team.

Clear clinical reporting

We can provide initial assessment reports, treatment recommendations and progress summaries to support care planning and reviews.

Provider-direct invoicing

We invoice your organisation in line with the agreed billing arrangements, rather than requiring the client to manage physiotherapy claims.

Travel included in our rates

Our standard Support at Home physiotherapy rates include travel within our serviced Sydney areas, subject to referral acceptance and coverage.

If your organisation needs compliance documentation, service rates or confirmation of capacity in a particular suburb, please contact our team.

Restorative Care and Assistive Technology

Support at Home also includes dedicated pathways for eligible participants who need time-limited rehabilitation or equipment support.

Restorative Care Pathway

Time-limited allied health and nursing support designed to help eligible participants regain or maintain function. Learn more about our Restorative Care Pathway physiotherapy.

Assistive Technology and Home Modifications

Physiotherapists can assess mobility needs and recommend suitable walking aids and related equipment where appropriate. Learn more about our assistive technology assessments.

Eligibility, assessments and pathway-specific funding are determined through the relevant Support at Home arrangements.

Who Can Access Support at Home Physiotherapy?

Support at Home generally supports people aged 65 and over, or 50 and over for Aboriginal and Torres Strait Islander people, who meet the program’s assessment and eligibility requirements. Other eligibility provisions may apply.

Physiotherapy can be arranged when it is appropriate to the participant’s assessed needs, included in the support plan and approved by the registered provider.

To find out about assessments and eligibility, visit My Aged Care or call 1800 200 422.

Support at Home Physiotherapy Across Sydney

We provide home visit physiotherapy across many Sydney suburbs, including:

Appointments are subject to clinician availability and travel coverage in the client’s suburb.

Support at Home Physiotherapy FAQs

Does Support at Home cover physiotherapy?

Physiotherapy is a clinical support under Support at Home. Approved sessions can be funded through the participant’s Support at Home arrangements, subject to their care plan, available funding and provider authorisation. The participant contribution rate for clinical supports is 0%.

Can I choose my own physiotherapist?

You can ask your registered provider to engage Bayside Mobile Physio as your preferred physiotherapy service. The provider must agree to the arrangement and authorise the service before appointments commence. Learn more about self-managed Support at Home physiotherapy.

Do I need a GP referral?

A GP referral is generally not required to arrange physiotherapy through Support at Home. Your registered provider needs to confirm that physiotherapy is appropriate and approved under your support plan.

How quickly can a home visit be arranged?

We aim to organise appointments promptly after receiving a complete referral and provider authorisation. Timing depends on the client’s location and available physiotherapists.

What happens at the first physiotherapy appointment?

The physiotherapist reviews the client’s mobility, strength, balance, functional needs and goals, then recommends a treatment plan. Initial assessments are generally scheduled for up to 60 minutes, subject to the provider’s approval.

What is your cancellation policy?

Please give at least 24 hours’ notice when cancelling an appointment. A late cancellation charge may apply under the agreed service terms, subject to applicable exceptions and provider arrangements.

Refer a Client for Support at Home Physiotherapy

Whether you’re a care partner, registered provider, client or family member, our team can help coordinate the next steps for approved physiotherapy home visits across Sydney.

Phone: 0468 079 075  |  Email: [email protected]

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