Privacy Policy
Privacy Policy – Bayside Mobile Physio
Effective Date: 19/12/2025
At Bayside Mobile Physio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, services, or submit forms.
1. Information We Collect
We may collect the following information:
Name, phone number, and email address
Health information relevant to your physiotherapy treatment
Service type requested (e.g., NDIS, aged care, pain management)
Location/suburb for home visits
Information collected via cookies or analytics tools on our website
2. How We Use Your Information
We use your information to:
Schedule and provide physiotherapy services
Contact you about your appointments or inquiries
Process payments, if applicable
Improve our website and services
Comply with legal and regulatory requirements
3. Sharing Your Information
We do not sell or rent your personal information. We may share your data:
With our staff or contractors to provide physiotherapy services
With third-party service providers that help manage bookings, communications, or payments
If required by law or to protect legal rights
4. Data Storage & Security
All personal information is stored securely using Cliniko
We implement reasonable technical and organizational measures to protect your data from unauthorized access.
5. Your Rights
You have the right to:
Access the personal information we hold about you
Request corrections to your data
Request deletion of your information, where legally permissible
To exercise these rights, contact us at:
Email: Info@baysidemobilephysio
Phone: 0466 680 233
6. Cookies & Tracking
Our website may use cookies and analytics tools to improve user experience.
You can disable cookies in your browser settings, but some features may not function correctly.